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Neoteric Codices
Igne Natura Renovatur Integra
Shipping
We use USPS, UPS and DHL. Rates are based on current service rates and are subject to change. For the majority of items we ship in deluxe padded bubble mailers with bags and boards for added protection or with cardboard book mailers. Larger orders will be finely packed as well. We care about the product getting to you safe and secure.
SHIPPING OPTIONS:
US DOMESTIC ORDERS:
FREE MEDIA MAIL SHIPPING WITHIN THE US FOR BOOK ONLY ORDERS $100 AND UP!
MEDIA MAIL
- Inexpensive
- Takes 6-10 days
- Includes tracking
- Only books are available for shipping Media Mail.
- NO INSURANCE- This means all sales are final. By choosing this option you understand the inherent risk with ordering.
USPS Priority, UPS, and DHL
- Takes 2-4 Business days usually
- Tracking included
- All items in store are available to be shipped priority.
- Insured, lost or damaged items will be covered.
INTERNATIONAL ORDERS:
Please note that ALL SALES ARE FINAL. Shipments are sent via DHL. We want you to buy with confidence but please understand that once the items leave the USA we will not be responsible for lost or damaged items unless you contact us to get additional insurance if available.
RETURNED PACKAGES
If your shipment is returned to us due to insufficient address or marked as undeliverable for any reason, we will need to collect another shipping fee in order to resend your item.
COMBINING ORDERS
Only orders that contain items that are in stock at the time of ordering will be combined.
WE DO NOT HOLD ITEMS
Essentially it is the same as above. We adore all of you and strive to give you the best possible customer experience possible but inventory tracking not only for us but for our vendors and partners makes this almost impossible to do now.
PRE-ORDERED ITEMS
Pre-order dates are subject to change. We get as frustrated as you do when things come up but this happens time to time. Sometimes circumstances beyond our control will create delays. We try to communicate via social media and our weekly newsletter to keep everyone as up to date as possible.
We cannot combine pre-orders with existing orders nor combine new orders with existing pre-orders.
Pre-orders will be exempt from any type of general sale.
Kickstarters
Customers:
Please note that we take great pride in providing as much information as possible to what is going with your Kickstarter pledge. If you need to communicate with us about a kickstarter please email us at exaltedfuneral@gmail.com .
Collaboraters:
If you wish to see about Exalted Funeral handling fulfillment , running your kickstarter, or just plain need advice please email Matt at exaltedfuneral@gmail.com
Please note we hand select each one of these based on numerous factors that undergo a rigorous selection process. We only do 2-3 a year to ensure delivery and customer satisfaction and we can be booked quite some time out. So talk to us early in the process!
Contact Us
If you have any need to reach out to us please do so, dont reach out to our creators as we handle all the day to day operations. Let them create in peace! While we love to chat on all forms of social media our preferred method for anything official is by email at exaltedfuneral@gmail.com
Matt for
-Kickstarters, wholesale, general fun chit chat.
Cristin for
-Shipping, Problem orders, event co ordination, or if you are tired of Matt rambling.